A VW service employee sits on stacked car tyres in a workshop
A VW service employee sits on stacked car tyres in a workshop
A VW service employee sits on stacked car tyres in a workshop

Customer satisfaction and service quality

  1. Repair and Service

Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.

A VW service employee changes a brake disc of a yellow Volkswagen

Genuine Service

Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.

You want to book a service?

Contact your trusted dealer and make an appointment now.

Intervals and scope of the inspection

“Service is due?”

Depending on the vehicle equipment and operating conditions, the inspection of your vehicle will either be a fixed service or a flexible service. Whether you have an up!, Polo, Golf, Passat, Tiguan or another Volkswagen – all safety-relevant aspects of your car will be tested and serviced by workshop professionals. The vehicle diagnosis detects any defects in the vehicle electronics. Inquire online about your inspection intervals and their scope.

A woman and a VW service employee talking about the inspection of her car

When is it time for the next service?

Find your next service appointment in the service interval display on your speedometer.

Disclaimer by Volkswagen
*) The information, pictures, colors, and specifications contained within this website are presented as a general guide to the products and accessories offered by PT. Garuda Mataram Motor as authorized importer and distributor for Volkswagen in Indonesia. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, PT. Garuda Mataram Motor does not accept liability for damages of any kind resulting from the access or use of this site and its contents. The images used on this site are for illustration purposes only, and may or may not be indicative of the products and technologies they represent. Volkswagen Indonesia (PT. Garuda Mataram Motor) reserves the right to amend any information at its sole discretion without prior notice.

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