Volkswagen provides information: our customer information
Important customer information
Find all the latest information on the diesel issue and how to find out if your model is affected using your vehicle identification number. We also provide information on any recall campaigns, roadside assistance and everything else that is important for you and your Volkswagen.
Our breakdown and accident assistance +62 818 76 11 65
When your car breaks down, despite all cautionary and quality measures, we're here to help. Find out more about our services, including our accident-related services.